Showing posts with label Toyota. Show all posts
Showing posts with label Toyota. Show all posts

Wednesday, April 23, 2014

Is General Motors Covering Up Serious Ignition Switch Issues?

The Robert F. Kennedy Department of Justice Bu...
The Robert F. Kennedy Department of Justice Building in Washington, D.C., headquarters of the United States Department of Justice. (Photo credit: Wikipedia)

You may have seen in the news that General Motors is being investigated for a massive cover-up of a serious flaw in some of its cars: The ignition switches sometimes turn off while driving, shutting down the cars' power steering, brakes, and airbags. I believe this flaw and this cover-up is why my cousin Sarah is dead.Now I am fighting to get her justice.

My cousin Sarah was one of the sweetest, most caring people I knew. She was a freshman in college, and her dream was to be a pediatric cardiologist. But one morning in 2009, as Sarah was driving home to see her new puppy, her car veered off the road and hit a tree. We thought she might have fallen asleep behind the wheel, but then we learned her car should have been recalled and may have shut off while she was driving. Her airbag never deployed. She didn't have a chance.

Congress and the Department of Justice are investigating GM's massive cover-up, which caused the deaths of at least 13 people. Cases like this often result in monetary settlements, but I think it's ridiculous that the people responsible for so many deaths could come away with no consequences whatsoever.

According to the investigations happening now, GM first became aware of the problem with their ignition switches in 2001. The first reported death occurred in 2005, which prompted a Congressional investigation, but still, cars like Sarah's remained on the road. We recently found out that Sarah's car was one of 2.6 million that should have been recalled.

The faulty part in the GM cars cost only 57 cents to replace. Instead of spending a measly 57 cents, GM was willing to let my cousin Sarah and at least 13 other people die.

GM is far from the only company to have done something like this -- in fact, the government just completed a similar yearlong investigation of Toyota. But these investigations almost never lead to criminal charges, which is why corporations keep behaving this way. This time, for Sarah and the other victims, things will be different. This time, the people who caused their deaths will have to answer for what they did.

Karlie Brighton Yarbrough
Jacksonville, Florida
Enhanced by Zemanta

Friday, September 20, 2013

Gloucester Better Business Bureau Complaints Filed - Gloucester, Toyota

BBB Video Series logo
BBB Video Series logo (Photo credit: Wikipedia)
Gloucester, Toyota Scion is the first business we found with any complaints.
It is not our objective to embarrass any business.  This is all public information and we are just making access to this information easier for the local public.  


BBB Accredited Business since 12/23/1993

Gloucester Toyota Scion

Phone: (804) 693-2100

Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service1
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints2

Complaint Breakdown by Resolution

Complaint Resolution Log (2)BBB Closure Definitions
Complaint resolved with BBB assistance (1 complaint)

08/20/2012Advertising / Sales Issues
BBB found business made good faith effort to resolve complaint but customer not satisfied with business response (1 complaint)  Advertising/Sales complaint - Resolved

08/23/2013Problems with Product / Service
08/23/2013 Problems with Product / Service  - Not resolved to satisfaction of customer


Gloucester Toyota has been with the BBB since 1993 and these are the only 2 complaints against them so we would say they are actually doing pretty good.  This is usually the type of business that gets lot's of complaints against them.  It's just the nature of the beast when it comes to vehicles.  

Our Overall Position: We are just reporting public information and making it more accessible to the public.  As long as you are happy with your dealings with any of the businesses we report on, there is no reason to stop doing business with them.  If any business is ever embarrassed by their reports, we suggest you do better.

For all the latest news, please click on the Home button towards the top of this site.
Have a news story? Submit it above.
Some of Gloucester's most incredible history is found on this site in detail.
Gloucester, VA Links and News – A GVLN Website.
We cover what no one else will.
Like us on Facebook, Tweet us, Plus One us,
Follow us through email,
follow us on Twitter.
Become a member of this site.

Stay up to date on all the latest.


Enhanced by Zemanta