Gloucester Better Business Bureau Complaints Filed - Gloucester, Toyota

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Gloucester, Toyota Scion is the first business we found with any complaints.

It is not our objective to embarrass any business.  This is all public information and we are just making access to this information easier for the local public.  

BBB Accredited Business since 12/23/1993

Gloucester Toyota Scion

Phone: (804) 693-2100

Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months

Complaint Type	Total Closed Complaints
Advertising / Sales Issues	1
Problems with Product / Service	1
Billing / Collection Issues	0
Delivery Issues	0
Guarantee / Warranty Issues	0
Total Closed Complaints	2

Definitions | BBB Complaint Process | File a Complaint

Complaint Breakdown by Resolution

Complaint Resolution Log (2)BBB Closure Definitions

Complaint resolved with BBB assistance (1 complaint)

08/20/2012

Advertising / Sales Issues

BBB found business made good faith effort to resolve complaint but customer not satisfied with business response (1 complaint)  Advertising/Sales complaint - Resolved

08/23/2013

Problems with Product / Service

08/23/2013 Problems with Product / Service  - Not resolved to satisfaction of customer


Gloucester Toyota has been with the BBB since 1993 and these are the only 2 complaints against them so we would say they are actually doing pretty good.  This is usually the type of business that gets lot's of complaints against them.  It's just the nature of the beast when it comes to vehicles.  

Our Overall Position: We are just reporting public information and making it more accessible to the public.  As long as you are happy with your dealings with any of the businesses we report on, there is no reason to stop doing business with them.  If any business is ever embarrassed by their reports, we suggest you do better.

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Gloucester, VA County Employees Continuing Abuses - Readers Respond

Reader Comment Left On Abuses Continue Post:

"Oh and this is just the tip of the ice berg. Watch them as they all drive "slowly" back to the office at lunch time to take their "full" lunch break then return to where it is they are working.


Has anyone been watching grounds?There's a guy that drives around in a huge gas guzzler truck. Why?"

Our Comments;  Gas guzzler truck, why does a county employee drive around in one of those?  Simple, it's not their money they are wasting, it's ours.  So who cares?  We all should.  Get pictures and share them with us.  The only way to stop these abuses is to show them.  It's our money, not theirs.  It's our duty to catch them and have this nonsense stopped.  County officials are out of control at every level and they need to be held accountable.  Go to our contact us section,  There you can send emails to us with those pictures.  Together we can make a difference.  We need everyone's help to stop the pure waste of our money and the continuing tramping on of our rights and freedoms.  These are the same people who have no concern about violating their own ordinances.  They are criminals with no regard for the law, in our view, unless it violates your rights and your pocket.  You can't afford to drive a gas guzzler because you have to pay for them to do it for you instead.

Thank you for the comment.

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